Tenant Protection

From finding a place to moving in, GoMonthlyStay makes sure you have the peace of mind you deserve.

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What Renters Are Saying

Real Stories from Real Renters You Can Trust

  • I was nervous to pay before seeing the place, but they gave me a full refund after I changed my mind. Very honest company.

    Emily R

    Atlanta GA

  • The support team answered all my questions fast. I viewed the home and loved it. So easy to use!

    James L

    Houston TX

  • I paid for the first month through PayPal and had no issues. The owner was great, and I stayed for 6 months. Super smooth process.

    Marcus P

    Orlando FL

  • The property was exactly like the photos. I even contacted support before booking, and they were fast and friendly.

    Sara T

    Phoenix AZ

  • I changed my mind after visiting and they refunded my payment just like they said. That’s real customer service.

    Daniel M

    Austin TX

  • GoMonthlyStay made moving to a new city so much easier. I didn’t feel pressured at all. Loved that I only paid for the first month.

    Olivia R

    Denver CO

  • Was skeptical at first, but their 48-hour move-in guarantee gave me peace of mind. I’ll definitely book again.

    Jamal K

    Atlanta GA

  • The listings were real, the payment was secure, and it felt way safer than dealing with random landlords on social media.

    Rachel F

    Chicago IL

  • I used Venmo to pay and got the full receipt instantly. Loved the clarity and how easy everything was.

    Carlos V

    San Diego CA

  • I’m a college student and needed a monthly rental near campus. Booking through GoMonthlyStay felt secure and easy. No scams — just straight-up honest service.

    Lena G

    Raleigh NC

  • We relocated for work and needed a place fast. The support team helped us find the perfect spot in just two days. Amazing experience.

    Nate & Jill H

    Sacramento CA

  • Honestly, I didn’t expect a refund to be that easy. I viewed the place and decided not to move in — got my money back within 24 hours.

    Brian D

    Miami FL

  • The fact that they hold your money for 48 hours after move-in made me feel so much safer. Not every platform does that.

    Kelsey R

    Columbus OH

  • I’ve booked multiple times now — each time was smooth, with verified listings and no surprises. Love this site.

    Tariq S

    Baltimore MD

  • I had a question at 10 PM and someone actually replied within 15 minutes. Customer service is top-tier.

    Angela C

    Portland OR

  • I used other rental sites before and got scammed once. This time I used PayPal through GoMonthlyStay and everything went perfect.

    Manny R

    Dallas TX

  • I'm a digital nomad and move monthly. This site is the easiest way I’ve found to secure reliable, short-term housing."

    Jessie L

    Seattle WA

Stress-free move-in

If the landlord cancels at the last minute or delays your move-in, we’ve got your back. You’ll get help finding another place or a temporary hotel room.

How we protect against last-minute cancellations

Quick support

If something goes wrong with your booking, we can help make it right. Our Trust & Safety team is famous for its quick response and speedy resolution.

View our contact details

Easy refund

We send your first rent to the landlord 2 days after you move in. Move in, check it out, and see if everything is as promised. If the place doesn’t match the description at all, tell us within 48 hours. You’ll get a full refund if eligible.

View our refund policy

Safer payments

Tenant Protection covers all your payments made through GoMonthlyStay before you move in. If something’s not right after you book, we’ll hold your money, investigate, and stay involved at every step.

Learn about our secure payment system

24/7 scam monitoring

Our AI-powered scam protection system spots and removes scam listings within minutes of being created. If a landlord is reported as a fraud, they get banned immediately.

How we protect you from scams

You’re in good hands

All bookings come with Tenant Protection. You’re guaranteed a smooth, happy move-in or your money back. You’ll never be left alone without a home in a new city.

Rent your next home

Helpful information

Cancellation policies may vary depending on the property owner’s terms. Please check the listing details before booking. Below are the general

Cancellation guidelines:

  • Flexible: Full refund if canceled at least 14 days before the move-in date.
  • Moderate: 50% refund if canceled 7 days before the move-in date.
  • Strict: No refund for cancellations less than 7 days before the move-in date.

If a property owner has a different cancellation policy, it will be stated on the listing page.

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At GoMonthlyStay.com, we prioritize your security. All payments are processed through encrypted gateways to ensure the safety of your financial information. We accept various payment methods, including credit/debit cards and PayPal, for a seamless and protected transaction experience.

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Refunds are processed based on the cancellation policy of the property. If eligible, refunds will be issued within 7–14 business days. If you encounter any issues with your booking, please contact our support team for assistance.

For further inquiries, feel free to reach out to our customer support team. We are happy to help!

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